Lip balm made with cocoa butter, like our Mongo Kiss, can sometimes have a grainy texture. This is actually called "blooming".
Cocoa butter is made of differing combinations of saturated solid fats and unsaturated liquid fats. These fats each have different melting points. As the butter is exposed to temperature fluctuations, some of the fats melt and then re-crystallize at different rates which results in a sandy texture.
This happens when balm is exposed to extreme temperature changes (like in your car or directly exposed to the elements). We recommend you keep your balm cool and at room temperature to avoid balm blooming.
If this happens to your balm, rest assured that your lip balm is still effective and safe to use!