Let’s Talk About Shipping (and Why We’re Keeping It Real)

Hey friend - we get it.

You find your favorite lip balm, toss it in your cart, and then boom - that shipping charge pops up and ruins the vibe. We feel it too.

Here’s the truth: as a small, planet-loving company, we’d love to offer free shipping on every order. But the reality is, shipping costs have skyrocketed - we pour our passion into every Eco Lips tube - not inflated price tags. So when we ship a $3 lip balm, it actually costs more than that to send it to your doorstep. Wild, huh?

Larger corporations can eat those costs, but for us, doing that would mean cutting corners - on quality, sustainable packaging, or the fair wages we’re proud to pay. And that’s just not our way.

That said, we want to make it easy (and rewarding!) to get your Eco Lips fix - so here’s how we’re meeting you halfway:

 Ways to Save and Earn:

• Free Shipping on Your First Order: Yep, your first order ships free, anywhere in the U.S. Just join our email list for the code!

• Monthly Promos & Perks: Join our email list and you’ll get exclusive deals, early access, and occasional free-ship promos!

• Kiss & Tell Referral Program: Share Eco Lips with your friends! You’ll earn free and discounted products when they order through your link. Check it out >

• Ambassador Program: Want to take it up a notch? Our ambassadors get a generous one-time 25% off code to stock up and spread the love - plus PayPal payouts when friends and family shop using your unique link.

• We offer FREE domestic shipping on Eco Lips orders over $35 (sorry, it doesn't include Bug Soother products).

And of course, if you prefer to shop locally, we’re in over 40,000 stores and co-ops nationwide - including Sprouts, Natural Grocers, Whole Foods, Wegmans, and countless small mom & pop stores. You can even find us online at Amazon and Walmart(both in store and online!).

Why We Do It This Way

We believe in honesty over hype. Instead of raising prices just to “cover” shipping, we’d rather keep our products affordable, clean, and consciously made — and be transparent about what it costs to get them to you.

So, thank you for understanding, for supporting small business, and for being part of a community that values both people and planet. Every balm you buy supports a ripple of good - sustainable sourcing, fair trade partnerships, and a whole lot of love packed into every tube.

With gratitude,
The Eco Lips Team